Customer reference · Retail · Denmark / Nordics

Technical partner and advisor to BOLIA. Next up: migration from LCS to Power Platform.

Since BOLIA went live on D365 Finance & Operations in 2020, we have been responsible for the path from code to production, including environments, build and release — and we act as technical advisor on platform updates and code deliveries, in collaboration with BOLIA and other Microsoft partners.

Partner since

2020 go-live

Platform

D365 F&O

Our role

Technical partner and advisor

Market

Retail · Denmark / Nordics

In BOLIA's words

“For BOLIA, a strong technical partner needs to understand both the technology and the operational impact of every decision. AX Operations supports us with solid D365FO expertise across deployments, upgrades, performance and incident handling, while providing the flexibility and technical sparring needed to make fast and well-considered decisions.”
Mathilde Tarp-Havmose, IT Business Project & Development Manager, BOLIA

Scope

What we look after

One Microsoft Certified Partner for the whole path from code to production, working with BOLIA's own team and in collaboration with other vendors throughout the delivery stream.

Environments, build and release

We maintain and service the environments, Azure, Power Platform and the DevOps build and release pipelines towards production.

Code merge

Code from several vendors merged into one release, so parallel work does not conflict or break functionality.

Deliveries

We coordinate each delivery to UAT and production with every vendor involved.

Platform updates and ISVs

Microsoft platform updates, ISV updates and code upgrades, coordinated with BOLIA and its vendors.

Critical production issues

On critical production issues, we work with Microsoft Support and take the lead where appropriate — outside normal hours when needed.

LCS to Power Platform

We are guiding the move from LCS to the Power Platform admin center: YAML pipelines, UPE, USE and UDE for development.

Timeline

Since go-live

2020

Go-live

BOLIA goes live on D365 Finance & Operations, with AX Operations as one of its technical partners, in charge of environments and code releases.

2020 – today

Ongoing delivery

Releases, platform updates and production support in collaboration with BOLIA and other Microsoft partners and vendors.

Now / future

LCS to Power Platform

Environment management moves from LCS to the Power Platform admin center. We facilitate and carry out the transition.

Need a technical partner who has done this before?

Tell us about the programme, the timeline and where it hurts. We answer quickly.

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